QoE, our competitive expertise
QoE measures user experience feeling
QoE- Quality of Experience- measures the overhall level of customer satisfaction perceived by the end user. In this way, the download speed of a web page, the efficiency felt of an application, the audio quality of a call or a video quality define the customer experience. Dysfunctions about the customer experience on connected uses (voice, video, data, Apps, Landline and Mobile) cause decrease of satisfaction and of loyalty from end users.
How can you know if your users of connected services are really satisfied?
How can QoE help you to understand your user’s feelings?
Our QoE technology is unique and innovative
Qualistream offers a unique technology for Telcos/Editors, IT departments, Call-Centers and mobile services providers. Thanks to our 100% automated solutions, Qualistream allows to reproduce in a very realistic way the experience of connected users.
Our customers can know permanently (7D/7 , 24h/24) the end to end user perception. If the QoE is decreasing, it is possible to react (programmables alterts), to compare routings, interconnexions and to localize upstreams eventuals futurs incidents. This enables to limit churn and turnover losses.
Qualistream is the insurance to understand the satisfaction of your clients in real time.